Frequently Asked Questions
Everything you need to know about your CofoGlobal experience.
What is the typical shipping time for home decor items?
Standard shipping usually takes 5-10 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Do you offer international shipping?
Yes, CofoGlobal ships to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
What is your return policy for furniture and accessories?
We offer a 30-day return policy for most items in their original packaging and condition. Please note that custom-made or oversized furniture may be subject to a restocking fee.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking link. You can also log into your CofoGlobal account to view your order history and real-time shipping updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For larger furniture purchases, we also offer flexible financing options through Klarna and Affirm.
Are your products covered by a warranty?
Most of our home products come with a 1-year limited warranty covering manufacturing defects. Specific warranty details can be found on individual product pages.